Frequently Asked Questions
Booking Your Event
How do I secure my event date?
Please contact the Shiloh Adventure Course (405-858-7011, firstname.lastname@example.org, or complete the contact form) to discuss your tailored ropes retreat. A deposit is required to secure a ropes retreat event date and is based on a first come, first serve basis of when the deposit is received.
Is there a minimum participant requirement?
Ropes retreats require a minimum of 15 participants. Your organization can choose to participate with less than the minimum 15 participates, but will be charged for 15 participants.
Is there a deposit required?
A non-refundable deposit is required to secure a ropes retreat event date. All ropes retreat event dates are based on a first come, first serve basis of when the deposit is received. The non-refundable deposit will be credited toward the final payment balance. Deposits will only be refunded if the ropes retreat event cancellation is made by the Shiloh Adventure Course.
Does the Adventure Course provide food or water?
We recommend that all participants bring a refillable water bottle. Water spigots are available for use. Organizations can also choose to bring bottled water for their participants. Food is not provided to participants, but can be brought or catered in for your event.
Complementary water and meal package options are available for corporate ropes event retreats only.
Is there any paperwork required to participate?
Everyone present at a Shiloh Adventure Course event must have a completed and signed release form. This includes anyone not planning on participating in ropes course elements, but still present during the event. If a participate is under 18, this form must be signed by a parent/guardian.
Are there any physical or health restrictions to participate?
Those who are pregnant, have a heart condition, have had recent surgery, or are unable to fit the harness, may not be allowed to participate in high element activities. Participation will be determined by a trained and certified facilitator.
Who leads the ropes retreat events?
Ropes retreats are led by trained and certified facilitators. All facilitators are required to participate in training and demonstrate competencies annually.
What safety equipment do participants wear?
All participants will wear a harness and be attached to ropes for all high elements.
What if I need to reschedule my event?
All ropes retreat must be rescheduled one (1) week prior to the original scheduled date. Please contact us to make arrangements for a new date.
What if I need to cancel my event?
All ropes retreats must be canceled one (1) week prior to the original scheduled date. Any events canceled after this deadline will be subject to a fee. Please contact us as soon as possible to cancel your event.
What if we are unable to show up for our event?
Any ropes retreat that is cancelled late or results in a no show will be subject to a fee.
What do you do in the case of severe weather?
In cases of severe or unsafe weather predictions/conditions, you must contact us to discuss options of postponing or rescheduling your event. Failure to contact us could result in a late cancellation fee or no show fee.
Severe weather and/or lightning during a ropes retreat event can cause delays or cancellation at any time during the event.